FREQUENTLY ASKED QUESTIONS
How to search and place an Order.?
Through our wide catalog of Indian Herb Products – you can search and find something that suits your needs with its required quantity and click on the ‘Add to Cart’ button (you can add multiple products on your cart which you wish for).
By clicking the “Shopping cart” menu/option, you can either choose to continue shopping or proceed to checkout.
For purchases in our website, you can either log into your account (by signing up an account, if you don’t have one) or simply purchase as a Guest.
Once the “Shopping Cart” is all set, you can proceed to Checkout by filling your Shipping address and finalize the process by choosing you desired payment method to confirm your order.
Will I get a confirmation for the order placed.?
You will receive an auto-confirmation email with your Order details to confirm and another email when your order is shipped out.
Will I receive the same product that I see in the picture?
Yes, you will receive the same/similar product. Please note – the color/dimension of the product may vary from what you see to the product being delivered.
Where can I view my sales receipt?
Once the order is being delivered, you can see your sales invoice on the orders section by logging into your account.
How can I return an item?
We don’t encourage returns/refunds unless we feel there is a need for return or replacement. You can also check out Refund Policy
Will you restock items indicated as “out of stock?”